Communication Webhooks

The Communication webhooks provide notifications for all outgoing store communications, including SMS and email messages. They cover key events such as order updates, payment reminders, product availability alerts, marketing broadcasts, and customer engagement messages, ensuring developers can track and act on customer interactions in real time.

These webhook events are allowed only for Communication applications.

Data Schema

Type Details

Comunication Webhook

Examples

Below are some examples of the webhook events:

Example #1

{
  "event": "communication.sms.send",
  "merchant": 854127741,
  "created_at": "Mon Aug 18 2025 17:22:33 GMT+0300",
  "data": {
    "notifiable": [
      "+97154000000"
    ],
    "type": "loyalty-customer-point",
    "content": "لقد حصلت على 1000 نقاط ولاء جديدة في حسابك 🔔",
    "entity": {
      "id": 75487112
      }
  }
}

Example #2

Example #3