Shipment Cancelled AWB

This guide explains how to test the shipment cancellation flow for a Shipping App end to end and verify that it correctly updates the shipment status inside a Salla store.

What you will learn

In this article, the focus is on testing shipment cancellations using a demo store and confirming that the related App Functions works as expected.

How to test the shipment cancellation flow

Testing the shipment cancellation flow is important to detect issues before publishing the app. This helps ensure that cancellation requests are handled correctly and that status updates behave as expected.

The Shipping App can be tested using a Salla demo store to confirm the connection between the App and the store, which is fired when the merchant requests to cancel an existing shipment.

App Testing Scenarios

For this testing scenario, the focus will be on the flow where the merchant initiates a cancellation request, and allows the cancellation logic to be tested end to end.

Open Orders to locate a cancellable shipment

From the Merchant dashboard, hover over Orders and click All Orders to locate the shipment that is eligible for cancellation.

Start the cancellation flow

Select an order that already has its shipping label. Open the action dropdown and choose Cancel shipment to begin the cancellation request.

Handling the cancellation event

When you apply the action, Salla will make a call to the app function you created, where retrieve cancelled shipment details happens and then update shipment status to “Cancelled” on the shipping api system. For more details follow the details here

Shipping companies can reject cancellation if the shipment is already dispatched/delivered.

Success Page

Once successful, you will be able to see a message on the screen indicating that the shipment is cancelled.

What you will learn#

How to test the shipment cancellation flow#

App Testing Scenarios#

What you will learn

How to test the shipment cancellation flow

App Testing Scenarios